VetHive Privacy Policy & Terms of Use

πŸ“… Effective Date: January 1, 2023
πŸ“… Last Updated:Β March 3, 2025


Welcome to VetHive! By accessing or using VetHive’s website, services, and educational content, you agree to this Privacy Policy & Terms of Use.


Privacy Policy

1. Information We Collect

We collect information to provide and improve our services, including:

  • Personal Data: Name, email, payment details (via Stripe), professional credentials.
  • Usage Data: IP address, browser type, activity on VetHive.
  • Financial Data: Processed securely through Stripe; VetHive does not store payment details.
  • Marketing & Analytics: VetHive tracks engagement through Google Analytics, Mighty Networks, and Kajabi.

2. How We Use Your Data

VetHive collects and processes data to:
βœ” Manage membership accounts
βœ” Deliver educational content
βœ” Process payments securely
βœ” Send updates, newsletters, and marketing (opt-out available)
βœ” Monitor engagement for platform improvements

3. Data Security & Compliance

  • VetHive complies with GDPR for data protection.
  • Financial transactions are handled through Stripe, which meets PCI-DSS security standards.
  • VetHive is NOT HIPAA-compliant and should not be used for storing or sharing protected health information (PHI).

4. Data Sharing

VetHive does not sell your data. Limited sharing occurs with:

  • Payment processors (Stripe) for transactions.
  • Email & marketing platforms (Kajabi, ConvertKit) for member communications.
  • Analytics tools (Google Analytics, Mighty Networks) for performance tracking.

5. Your Data Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing emails at any time.
  • Request a copy of your data.
  • Request account deletion (this may terminate access to VetHive).

To exercise these rights, email [email protected].

Β 

Terms of Use

1. Membership & Access

VetHive is an educational community for veterinarians and veterinary technicians providing:
βœ” Specialist-led case discussions
βœ” Courses, webinars, and learning resources
βœ” A professional network of veterinary peers

Members are responsible for ensuring their use complies with regional veterinary laws.

2. User-Generated Content & Discussions

VetHive facilitates peer-to-peer and specialist-led case discussions. However:

  • No veterinary-client-patient relationship (VCPR) is formed through discussions.
  • Members must not share confidential patient information.
  • VetHive is not responsible for content posted by users.

3. Release of Liability & Assumption of Risk

By using VetHive, you acknowledge and agree that:
βœ… VetHive provides educational resources, NOT veterinary consultations.
βœ… VetHive does not control or verify clinical advice given in discussions.
βœ… You are solely responsible for your clinical decisions and patient treatments.
βœ… VetHive, its owners, employees, and contributors are NOT liable for any clinical outcomes resulting from VetHive content.

4. Payment & Refund Policy

  • Membership auto-renews (monthly or annually).
  • No refunds are issued after payment processing.
  • Cancellations must be submitted at least 48 hours before renewal to avoid charges.

5. Intellectual Property

  • All VetHive courses, discussions, and materials are copyrighted.
  • Members may not reproduce, share, or sell VetHive content without written permission.

6. Compliance & Security

  • VetHive is NOT HIPAA-compliant and should not store protected health information (PHI).
  • Members must follow AVMA teleconsulting guidelines, which allow veterinarians to consult with specialists within the scope of their VCPR.

7. No Guarantee of Results

VetHive provides educational resources, but we do not guarantee specific clinical outcomes or skills improvement. Your results depend on your own efforts, experience, and application of knowledge.

8. Indemnification Clause

You agree to indemnify and hold VetHive harmless from any claims, damages, or liabilities arising from:
βœ” Your use of VetHive’s educational materials.
βœ” Clinical decisions you make based on VetHive discussions or content.
βœ” Any misuse of the platform or violation of veterinary regulations.

9. Membership Termination

VetHive reserves the right to suspend or terminate access for violations including:
❌ Unprofessional conduct (harassment, bullying, inappropriate discussions).
❌ Unauthorized sharing of proprietary content.
❌ Misrepresentation of credentials or qualifications.

10. Modifications & Amendments

VetHive reserves the right to modify this policy at any time. Members will be notified of significant changes. Continued use after updates constitutes acceptance of revised terms.

11. Dispute Resolution & Legal Jurisdiction

  • Any disputes will be resolved through binding arbitration in Columbia, TN.
  • This agreement is governed by the laws of Tennessee, USA.

12. Contact Information

πŸ“§ Email: [email protected]
πŸ“¬ Mail: PO Box 814, Columbia, TN 38401